2025 Session Last amended: 2021 session

§ 62D.124 — Geographic Accessibility

Plain-Language Summary

This section sets maximum travel distances for HMO enrollees to reach providers. Primary care, mental health, and general hospital services must be within 30 miles or 30 minutes. Specialty and other services must be within 60 miles or 60 minutes. HMOs can apply for waivers if they cannot meet these requirements. HMOs must post their provider networks and any waivers online and update them monthly.

Practical Notes
Geographic accessibility rules ensure you can reach your doctors within a reasonable distance. If your HMO does not have enough providers in your area, it must apply for a waiver and explain what steps it is taking to fix the problem. Waivers expire after three years and must be renewed. Telehealth may be used in some cases where no local providers are available. Check your HMO’s website for current network information and any waivers in your area.